FAQ's

Return Policy:

ALL SALES ARE FINAL

Exchange/Refund Policy:

ALL SALES ARE FINAL

If product is damaged or tampered with during transit , Contact - [email protected]

We will then run it through our checklist once it's recieved to approve or disaprove the Return/Exchange of the product.

CANCELLING ORDERS:

Your order cannot be cancelled if it has shipped

Orders/Shipping

HOLIDAY SHIPPING:

ORDERS PLACED ON OR AROUND NATIONAL U.S

HOLIDAYS ARE SUBJECT TO DELAYS

When will my order ship?

All orders are shipped within 14 business days from our location .

You will receive an email confirmation once your order is placed, additional emails will be sent once your order is shipped and delivered.

Once your item has left from our warehouse, USPS or UPS will normally deliver your item between 1-8 days.

We will contact you if your order is delayed.

Please keep in mind Pete Apparel is closed Online and will only be Available to Deliver in the Dallas,Tx Area ,Saturday & Sunday and packages will not be processed or shipped these days.

Once your order has left us we no longer have any contact or control over it and you will need to reach out to the courier directly for more information.

If an order has been marked as delivered and you do not have possession of it, you will need to reach out to the courier directly for more information.

Why am I getting an email/call/text message from NoFraud to confirm a transaction?

You received an email from NoFraud because your transaction had irregular shopping characteristics and/or elevated risk. NoFraud wants to verify the transaction was made by the authorized cardholder. You will receive an email from our VERIFICATION TEAM at ([email protected])

After I confirm the transaction, do I need to do anything else?

After you confirm the transaction there is nothing else you need to do unless you have been asked by a fraud analyst to provide additional information.

Will NoFraud ever ask me for my personal information?  Never! NoFraud will never ask you for your full credit card number, social security number or any other personal information.

Will my order be delayed?  In most cases, as soon as your response is received, your order will be released for processing.

I did not make the transaction and neither did anyone that has access to my credit/debit card account. What do I do now?  After confirming that the transaction was truly unauthorized, we recommend that you contact your credit/debit card company and inform them that your card has been compromised.

Why was my order canceled?

Orders may get canceled if the credit/debit card merchant services suspect fraud or missing/incorrect information during checkout.

Care Instructions:

For best results please follow instructions below.

We are not responsible for products that are ruined during the washing and drying process.

Flip Shirt Inside Out

Wash Cold on Low Delicate Cycle

Tumble Air Dry or Delicate Low Heat

Do Not Iron Directly on Graphic

Do Not Bleach

Steam Shirt to keep it looking new

We prefer to Dry Clean our garments

Do you offer discounts?

Where can I find promo codes?

Also subscribe via email for special savings sent exclusively to our newsletter subscribers.

[email protected]

For any additional assistance Contact , ([email protected]) . Also you can send a message to our contact page.